{"id":392564,"date":"2023-07-28T20:14:20","date_gmt":"2023-07-28T20:14:20","guid":{"rendered":"https:\/\/venturacounty.gov\/human-services-agency\/?page_id=392564"},"modified":"2026-04-29T23:26:49","modified_gmt":"2026-04-29T23:26:49","slug":"customer-satisfaction-data","status":"publish","type":"page","link":"https:\/\/venturacounty.gov\/human-services-agency\/customer-satisfaction-data\/","title":{"rendered":"Customer Satisfaction Data"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"392564\" class=\"elementor elementor-392564\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3645d9c e-flex e-con-boxed e-con e-parent\" data-id=\"3645d9c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0996bc0 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"0996bc0\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-0996bc0\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395173\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">About Us<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395169\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/about-human-services-agency\/\" class=\"elementor-sub-item\">Mission \/ Vision \/ Values<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395175\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Publications<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395176\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/annual-reports\/\" class=\"elementor-sub-item\">Annual Reports<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395177\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/publications-3\/\" class=\"elementor-sub-item\">HSA Policies<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396128\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/strategic-plan\/\" class=\"elementor-sub-item\">HSA Strategic Plan<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395178\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/publications\/\" class=\"elementor-sub-item\">Program Brochures<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395214\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/about-human-services-agency\/leadership-team\/\" class=\"elementor-sub-item\">Leadership Team<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395172\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-join-our-team\/\" class=\"elementor-sub-item\">Join Our Team<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396544\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-data-and-information\/\" class=\"elementor-sub-item\">HSA Data and Information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395171\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-contact-us\/\" class=\"elementor-sub-item\">Contact HSA<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-74\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Services<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-395039\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/locations-ways-to-apply\/\" class=\"elementor-sub-item\">Locations &amp; Ways to Apply<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392290\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-services\/\" class=\"elementor-sub-item\">List of Services<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392292\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/topics-a-z\/\" class=\"elementor-sub-item\">Topics A-Z<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392295\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/helpful-links-information\/\" class=\"elementor-sub-item\">Helpful Links &amp; Information<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392297\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/how-do-i\/\" class=\"elementor-item\">How Do I?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392300\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/partners-providers\/\" class=\"elementor-item\">Partners &amp; Providers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395080\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/disaster-resources\/\" class=\"elementor-item\">Disaster Resources<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395084\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/emergency-resources\/\" class=\"elementor-sub-item\">Community Emergency Access Assessment<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395083\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/disaster-resources\/survey-and-project-updates\/\" class=\"elementor-sub-item\">Survey and Project Updates<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395082\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/disaster-resources\/toolkit\/\" class=\"elementor-sub-item\">Resource Toolkit<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392306\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-alert\/\" class=\"elementor-sub-item\">HSA Alerts<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395487\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-news\/\" class=\"elementor-item\">News &amp; Events<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396380\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/about-human-services-agency\/events\/\" class=\"elementor-sub-item\">Events<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395290\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-news\/\" class=\"elementor-sub-item\">HSA e-Newsletters<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395488\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/social-media\/\" class=\"elementor-sub-item\">HSA Social Media<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395489\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/media\/\" class=\"elementor-sub-item\">Media Information<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392307\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-contact-us\/\" class=\"elementor-item\">Contact HSA<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-0996bc0\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395173\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">About Us<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395169\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/about-human-services-agency\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Mission \/ Vision \/ Values<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395175\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Publications<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395176\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/annual-reports\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Annual Reports<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395177\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/publications-3\/\" class=\"elementor-sub-item\" tabindex=\"-1\">HSA Policies<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396128\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/strategic-plan\/\" class=\"elementor-sub-item\" tabindex=\"-1\">HSA Strategic Plan<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395178\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/publications\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Program Brochures<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395214\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/about-human-services-agency\/leadership-team\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Leadership Team<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395172\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-join-our-team\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Join Our Team<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396544\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-data-and-information\/\" class=\"elementor-sub-item\" tabindex=\"-1\">HSA Data and Information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395171\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-contact-us\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Contact HSA<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-74\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Services<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-395039\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/locations-ways-to-apply\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Locations &amp; Ways to Apply<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392290\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-services\/\" class=\"elementor-sub-item\" tabindex=\"-1\">List of Services<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392292\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/topics-a-z\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Topics A-Z<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392295\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/helpful-links-information\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Helpful Links &amp; Information<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392297\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/how-do-i\/\" class=\"elementor-item\" tabindex=\"-1\">How Do I?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392300\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/partners-providers\/\" class=\"elementor-item\" tabindex=\"-1\">Partners &amp; Providers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395080\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/disaster-resources\/\" class=\"elementor-item\" tabindex=\"-1\">Disaster Resources<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395084\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/emergency-resources\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Community Emergency Access Assessment<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395083\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/disaster-resources\/survey-and-project-updates\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Survey and Project Updates<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395082\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/disaster-resources\/toolkit\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Resource Toolkit<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392306\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-alert\/\" class=\"elementor-sub-item\" tabindex=\"-1\">HSA Alerts<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395487\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-news\/\" class=\"elementor-item\" tabindex=\"-1\">News &amp; Events<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396380\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/about-human-services-agency\/events\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Events<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395290\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-news\/\" class=\"elementor-sub-item\" tabindex=\"-1\">HSA e-Newsletters<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395488\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/social-media\/\" class=\"elementor-sub-item\" tabindex=\"-1\">HSA Social Media<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395489\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/media\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Media Information<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392307\"><a href=\"https:\/\/venturacounty.gov\/human-services-agency\/hsa-contact-us\/\" class=\"elementor-item\" tabindex=\"-1\">Contact HSA<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44b8dcf e-flex e-con-boxed e-con e-parent\" data-id=\"44b8dcf\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0ffb252 e-flex e-con-boxed e-con e-child\" data-id=\"0ffb252\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd0aac elementor-widget elementor-widget-image\" data-id=\"3cd0aac\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1183\" height=\"183\" src=\"https:\/\/venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader.jpg\" class=\"attachment-full size-full wp-image-392565\" alt=\"Customer Satisfaction Data Header\" srcset=\"https:\/\/venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader.jpg 1183w, https:\/\/venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader-300x46.jpg 300w, https:\/\/venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader-1024x158.jpg 1024w, https:\/\/venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader-768x119.jpg 768w\" sizes=\"(max-width: 1183px) 100vw, 1183px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94ab808 elementor-widget elementor-widget-heading\" data-id=\"94ab808\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Satisfaction Data<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef4a794 elementor-widget elementor-widget-text-editor\" data-id=\"ef4a794\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"vc_row element-row row \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><div class=\"vc_row element-row row \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"wpb_wrapper\"><h2 class=\"vc_custom_heading\"><strong>Customer Satisfaction Survey Results<\/strong><\/h2><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>The Human Services Agency (HSA) has implemented a County-wide customer service survey to assess competency in the areas of courteousness, completeness, timeliness and accessibility.\u00a0 The HSA is focused on collecting customer satisfaction information monthly to improve client satisfaction in the delivery of public services.<\/p><p>Questions are based on a 5-point scale, where 1 is Strongly Disagree and 5 is Strongly Agree.\u00a0 Below are highlights of the average scores from our survey.<\/p><p>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fded468 e-flex e-con-boxed e-con e-child\" data-id=\"fded468\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4cb7535 e-flex e-con-boxed e-con e-child\" data-id=\"4cb7535\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aba9b3 elementor-widget elementor-widget-heading\" data-id=\"4aba9b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">I was treated with courtesy today.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c27cc9 e-flex e-con-boxed e-con e-child\" data-id=\"5c27cc9\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70eeb01 elementor-widget elementor-widget-heading\" data-id=\"70eeb01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> 4.5 Out of 5.0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8948672 e-flex e-con-boxed e-con e-child\" data-id=\"8948672\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-50dc837 e-flex e-con-boxed e-con e-child\" data-id=\"50dc837\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f015205 elementor-widget elementor-widget-heading\" data-id=\"f015205\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nI was able to access County services easily today.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4b5e20 e-flex e-con-boxed e-con e-child\" data-id=\"a4b5e20\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e066e56 elementor-widget elementor-widget-heading\" data-id=\"e066e56\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4.4 Out of 5.0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e751c4 e-flex e-con-boxed e-con e-child\" data-id=\"4e751c4\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e813fa5 e-flex e-con-boxed e-con e-child\" data-id=\"e813fa5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda9c43 elementor-widget elementor-widget-heading\" data-id=\"bda9c43\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nMy needs were taken care of quickly and correctly today.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb02d7d e-flex e-con-boxed e-con e-child\" data-id=\"bb02d7d\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30a8dc6 elementor-widget elementor-widget-heading\" data-id=\"30a8dc6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4.4 Out of 5.0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba8265d elementor-widget elementor-widget-text-editor\" data-id=\"ba8265d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Satisfaction scores represent January \u2013 December 2025\u00a0 data compiled from 12 Survey Kiosks located throughout Ventura County<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-111cbfa e-con-full e-flex e-con e-child\" data-id=\"111cbfa\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-7ad6979 e-flex e-con-boxed e-con e-child\" data-id=\"7ad6979\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b832c7 elementor-widget elementor-widget-image\" data-id=\"7b832c7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/human-services-agency\/hsa-data-and-information\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/dataandinfopageicon.png\" class=\"attachment-large size-large wp-image-392511\" alt=\"Infopage Icon\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af7c0a elementor-widget elementor-widget-text-editor\" data-id=\"8af7c0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"vc_custom_heading\"><a href=\"https:\/\/venturacounty.gov\/hsa-data-and-information\/\">Click here to return to HSA<br role=\"presentation\" data-uw-rm-sr=\"\" \/>Data and Information main page<\/a><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e42580 e-flex e-con-boxed e-con e-child\" data-id=\"9e42580\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dddae70 elementor-widget elementor-widget-image\" data-id=\"dddae70\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/human-services-agency\/program-performance-data\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/ReturnToProgramPerf-1.png\" class=\"attachment-large size-large wp-image-392512\" alt=\"Program Performance\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee461f4 elementor-widget elementor-widget-text-editor\" data-id=\"ee461f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"vc_custom_heading\"><a href=\"http:\/\/venturacounty.gov\/program-performance\/\">Click here to return to<br role=\"presentation\" data-uw-rm-sr=\"\" \/>Program Performance<\/a><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Satisfaction Data Customer Satisfaction Survey Results The Human Services Agency (HSA) has implemented a County-wide customer service survey to assess competency in the areas of courteousness, completeness, timeliness and [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-392564","page","type-page","status-publish","hentry","category-hsa"],"publishpress_future_action":{"enabled":false,"date":"2026-06-21 11:38:20","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/pages\/392564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/comments?post=392564"}],"version-history":[{"count":0,"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/pages\/392564\/revisions"}],"wp:attachment":[{"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/media?parent=392564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/categories?post=392564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/venturacounty.gov\/human-services-agency\/wp-json\/wp\/v2\/tags?post=392564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}