Innovar. Para mejorar. Para hacer TI... mejor. Superar sistemáticamente las expectativas de los clientes al tiempo que proporcionamos un asesoramiento empresarial excepcional y soluciones tecnológicas innovadoras a aquellos a quienes servimos.
Joseph Bacigalupi
Deputy Chief Information Officer - Technical Services
The Technical Services Division offers services in infrastructure support that includes Desktop Support, Data Center operations, servers, including a high-performance VM farm, Oracle and SQL database design and support, enterprise-level backup services that include long-term cloud backup storage, and a 24/7 Service Desk for maintaining support for agencies and departments around the clock.
Technical Services provides the following services:
- Service Desk
- Enterprise E-mail and Office Productivity tools (Office 365)
- Desktop Support
- File Sharing and Print services
- Virtual Server (VMware) hosting and support
- Database hosting and support
- Directory Services and Identity Management
- Enterprise storage, backup, and restores