Contact HSA & Your Rights
General Contact Information
Benefits Information
For information about your application for CalFresh, Medi-Cal, CalWORKs, General Relief, or for information about your case:
Call 888-HSA-4-INFO (888-472-4463) or visit BenefitsCal.com
- Monday-Friday, 8 a.m.-5 p.m., for live support.
- 24/7 for automated information
- Submit documents electronically through the client portal: VCHSA.org/submit (español)
- Upload at BenefitsCal.com (except General Relief)
- FAX to 805-658-4530
- Drop off at any Community Service Center.
Other Contacts
- Office phone numbers, addresses, directions, and bus routes listing
- General information, call 866-904-9362 Monday-Friday, 8 a.m.–5 p.m.
- To report concerns about your treatment while applying for or receiving services, contact the center manager of the office you experience the concern.
- To report fraud, call the County of Ventura Government Fraud Unit at 805-477-1605.
Your Rights
We strive to meet the needs of applicants and clients of all backgrounds, including those who speak and/or read languages other than English, and those with special mobility, hearing, and/or visual needs. Further, we commit to keeping your information private and confidential in accordance with all state and federal laws.
Civil Rights Information
Information on your Civil Rights, who they protect, and how to file a complaint or State hearing for people applying for or receiving public aid in California is available in English, Spanish, and in other languages upon request.
Audio versions in English and Spanish are also provided for individuals who are visually impaired.
If you believe you have been discriminated against, please contact Francisco Mora, Civil Rights Coordinator, Office of Integrity Assurance Civil Rights Hot Line 805-477-5166, 24 hours a day.
Questions or Comments: Please let us know how we can better meet your needs by sending an email message to:
- HSA.Communications@ventura.org
- TTY 800-735-2929 or 711
