Office of Disability Access
File an ADA Compliant
Why file an ADA complaint?
Under the Americans with Disabilities Act (ADA), you are entitled to equal access to all County facilities, programs, and services. If you have an access issue, let us know by filing a complaint.
Steps to file an ADA Compliant
1
Submit your complaint
Fill out as much of the online form as you can. Be sure to include your contact information so we can follow up with you.
If necessary, you can also submit your complaint in one of these ways:
Email: CountyODA@venturacounty.gov
Mail to:
Office of Disability Access
800 S. Victoria Avenue
Ventura, California, 93009
When submitting a complaint in writing, be sure to include the following information:
Your name
Your address
Your phone number
The location of the incident
Date and time of the incident
Description of what happened
2
Receive a response
After the associated department conducts an investigation, ODA will send you a written response within 30 days of when you filed your complaint.
3
Request reconsideration
Not satisfied with the County’s response?
Send a request for reconsideration in writing to ODA within 10 business days from the day the County issues a response to your complaint. You can email your request to CountyODA@venturacounty.gov
You can also mail it to:
Office of Disability Access
800 S. Victoria Avenue
Ventura, California, 93009
ODA will respond to your request for reconsideration within 30 business days of receiving it.
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